Privacy

At DebtPayable we not only adhere to all privacy legislation, but also ensure at all times that we meet the privacy expectations of our clients and the individuals utilising and supporting our services.

Data Quality

DebtPayable has stringent controls in place to maintain data quality.

Electronic Transmission of Data

DebtPayable ensures confidentiality and security of data transmitted over the net.

Data Security

DebtPayable has strict controls in place to protect information held from misuse and loss and from unauthorised access, modification or disclosure.  All access to the DebtPayable database leaves a trail.

Anonymity

DebtPayable respects a person’s right to anonymity and has strict controls in place to protect that right.

Restricted Access to Debt Listings

Access to the DebtPayable debt listing database is restricted to registered credit providers.

Right to Dispute and Correction

Individuals have a right to query and dispute any listings and may apply in writing to correct any listing that they believe to be incorrect.  Where a listing is queried DebtPayable will investigate and where appropriate make any necessary amendments.

Public Awareness

At all times DebtPayable will respect our obligation to maintain client confidentiality and security of data, however we will also remain open in our dealings with the public.

Compliance

DebtPayable will undertake regular internal audit checks to ensure compliance with the code of practice and all privacy and industry legislation.  In addition, DebtPayable will undertake regular audits by independent external auditors.

Accessibility

Client feedback is valuable information to DebtPayable.  We are dedicated to delivering quality information and providing easy access to our services.  Clients and visitors to the DebtPayable web site will be invited to provide feedback on our services.  Due to the sensitive nature of many of our operations, these comments will not be open to public access.