Do You Have a Debt?

DebtPayable provides a wide range of debt recovery services which include a credit reporting and a listing service to various clients.

To find out whether or not you have a debt listed with us and details of that debt, we require you to provide proof of your identity. We have strict guidelines in place to protect the privacy of your personal information. Before releasing this information we ask that you provide to us in writing the following details:

  • Full Name
  • Any alias you may have used
  • Date of Birth
  • Mother’s maiden name
  • Current Residential Address
  • Previous Address
  • Your signature 

Once your details have been confirmed, DebtPayable will then provide details of the listing to you and advise our client that contact has been made. Either one of our staff members or our client will then follow the matter up with you.

Where DebtPayable is not authorised by the client to provide you with details of the listing, we will pass your request onto the client who will then contact you directly.

Individuals have a right to query and dispute any listings and may apply in writing to correct any listing that they believe to be incorrect. Where a listing is queried, DebtPayable will investigate and where appropriate make any necessary amendments.

In some circumstances the fee for listing and any fees incurred by the client can be recovered, however we advise that you seek legal opinion.

Once the debt is paid in full or reasonable arrangements for payment are made and adhered to DebtPayable will be able to remove or suspend the debt listing and improve your ability to obtain further credit in the future.

Should any payment arrangement not be adhered to, the listing will be re-instated immediately.