☎ (08) 7111 0685
At DebtPayable we offer an innovative and comprehensive new strategy for debt recovery, credit reporting and investigation services.
Our team is comprised of dedicated members in all areas of operations, from our client service consultants at the face of our business, to our specialist IT staff focused on the continued development of our platform, as well as our experts in the areas of debt recovery, skip tracing, law, audit, finance, and investigation.
Our board, our professional support staff and our management staff all complete your DebtPayable team.
DebtPayable is a fully licensed and insured, Australian owned and operated company committed to long-term growth by creating successful outcomes for our clients.
We have offices in South Australia, Queensland, Victoria and New South Whales and trusted agents that we work closely with in Western Australia and Northern Territory.
Recover what is rightfully yours
Our aim is to work with individuals and organisations to recover what is rightfully theirs.
We are committed to providing a comprehensive low cost debt collection service that will encourage people to take responsibility for their financial actions and will aid the public good through promoting fair and positive commerce in all sectors of the business community.
Our founders have over 30 years’ experience in the Debt Collection and Investigation industry.
Having managed some of the most complex cases in South Australia a vision was conceived by which the debt collection, credit reporting and investigation industries could utilise the connectivity and accessibility of the internet to combine services to the advantage of their clients and the general community.
With a practical vision and a wealth of experience, DebtPayable, recruited a team of highly specialised individuals from law enforcement and traditional agencies, together with programmers and analysts to develop the highly sophisticated technology utilised by DebtPayable.
Code of Practice
At DebtPayable we are committed to excellence in the provision of our services. To achieve this high standard we have developed a Code of Practice to frame all actions and decisions at DebtPayable.
Click below to view our Code of Practice.
What does it mean if a Listing is Skipped?
What is a Listing?
What is the difference between an Unpaid Debt Listing and a Skipped Listing?
Does DebtPayable have to collect my debt in order for me to place a Listing?
What if DebyPayable is utilised as a Service Provider by the client, or its preferred Collection Agency, and the debtor wishes to settle the debt, but does not wish to deal directly with the client, or its agent?
Do we have to place a Listing in order for DebtPayable to collect our debt?
Can DebtPayable recover the debt on our behalf?
Yes. We provide a wide range of Debt Recovery Services. Our clients simply need to advise us of their requirements and we will provide them with all the options we are able to offer, as well as the costs involved, prior to commencing. We also have preferred agents and solicitors Australia wide that we can engage on your behalf.
What do we have to do before placing a debt with DebtPayable?
Clients must be able to show DebtPayable that they have taken every reasonable step to recover the debt and have allowed the debtor every reasonable opportunity to make payment, prior to listing the debt.
Can the costs of listing be recovered from the debtor?
What guarantee do we have that DebtPayable staff will not divulge confidential information?
How does a person, or business, listed find out who has listed them?
I have carried out a credit check on a person, or business, that wants to obtain credit and an Unpaid Debt Listing has been returned against the applicant’s name. Can I obtain further information?
No. DebtPayable will not provide information about the number of debts owed by that applicant, the amounts involved, or the creditors owed. The debtor will need to contact DebtPayable to obtain this information personally. These details are only provided to the debtor involved once they have provided proof of their identity.
How can a debtor remove a Listing?
If the person, or business, pays the debt, or enters into a payment arrangement, DebtPayable will remove, or suppress, the Listing.
What if the person listed disputes the debt?
Individuals, or businesses, have a right to query and dispute any Listings we hold and may apply in writing to correct any Listing that they believe to be incorrect. Where a Listing is queried, DebtPayable will investigate and where appropriate make any necessary amendments.
What if a debtor enters into a payment arrangement but stops paying?
If the person, or business, listed enters into a payment arrangement DebtPayable will suppress the Listing. However, if the debtor defaults on that payment arrangement the Listing will be restored until the debtor pays the arrears owed. The debtor will also be liable for the Listing Fee and any extra collection costs incurred.
What if a debtor simply cannot afford to keep to the payment arrangement?
If significant extenuating circumstances exist which prevent the debtor from adhering to the payment arrangement DebtPayable will examine the evidence of the debtor’s financial position and make a recommendation to our client. Under these circumstances, the debtor may still supress the Listing by entering into an alternative arrangement.
Can I see if a person or business has been listed before?
No. Once payment is made, or a payment arrangement is entered in to, DebtPayable will remove, or suppress, the Listing. Provided the debtor adheres to the payment arrangement the Listing will not appear again.